Delivering Australia Wide. You can check our delivery information page for further information


In order to process all of the orders and get through all inquiries we ask that you send one email only to our customer help desk. Please do not send duplicate inquiries through our social channels.

If you have an order or product query please contact us via the quick contact form on this page. This is the quickest and most efficient way for us to process your query. It is advisable to check out our Help Centre page first, as this provides links to all necessary information.

Please attach a maximum of x2 images and ensure the files are under 10MB or we might not receive your inquiry.

Alternatively, you are welcome to call our customer service team between the hours of 10am - 4pm AEST Monday to Friday. Lines are closed on Weekends.

Plum Products Australia Ltd
156 Military Road
Neutral Bay
NSW 2089

Consumer Helpline:
(02) 8968 2200