Contact Us
Need help with an order, delivery, warranty claim or product question? Here’s the best way to reach the Plum Play Australia team.
Customer Support Hours
Monday to Friday:
9:00 am – 5:00 pm AEST
Weekends & Public Holidays:
Closed
Online Contact Form
For general inquiries, order support or warranty information, please complete our Contact Form.
A team member will get back to you within 1–2 business days.
Phone Support
If you need immediate assistance, you can reach our support team during customer support hours.
Phone:
(02) 8968 2200
Tip: For order, delivery or warranty support, include your order number and any helpful photos or details so our team can assist you faster.
How to reach us
Choose the option that best matches what you need help with.
1. Online Contact Form
For general inquiries, order support or warranty information, please complete our Contact Form.
A team member will get back to you within 1–2 business days.
2. Call Us
If you need immediate assistance, you can reach our support team during support hours.
Phone: (02) 8968 2200
FAQs and self-service
For quick answers, check out our Plum Help Centre, where you’ll find information on:
- Order Tracking — check where your order is and what to expect next.
- Assembly Guides — find help with setup and product assembly.
- Returns & Warranty — get support with returns, warranty and product issues.
- Product Information — find answers before or after buying.
Follow Us
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Company details
Plum Products Australia Ltd
156 Military Road
Neutral Bay
NSW 2089
AUSTRALIA