Plum Help Centre

Here you'll find your most popular questions answered by our team of technical specialists and customer service experts.

We offer fast, registered delivery Australia wide - including all remote locations.

Our authorised spare parts are designed for the perfect fit and performance to get your toys back up and running.

Fill in the product registration form to register your product and claim your extended warranty.

Has your product developed a manufacturing defect within the warranty period? Fill in the online form to submit a claim.

Wood is a natural product and will split. This does not affect its strength. Click on this option to learn more.

Need some help assembling your trampoline? Watch our experts show you how.

Need a hand, have a question, or just want to leave feedback? Find out how you can contact us.